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Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Ihr Kunde möchte WIFI-Konnektivität.
Was ist das kostengünstigste Avaya DC-IP-Telefonmodell, das WIFI-Konnektivität unterstützt?

A) J129
B) J139
C) J169
D) J179

2. Ihr Kunde möchte den Deskphone-Modus, auch Shared Control genannt, verwenden und möchte wissen, ob er eines seiner Deskphones ersetzen muss.
Welches Telefon unterstützt die gemeinsame Anrufsteuerung nicht?

A) J129
B) Serie 1200
C) DECT R4
D) Serie 1100

3. Ein Kunde hat einen bestehenden Business Communications Manager (BCM) mit Avaya 1220 und 1230 IP Deskphones. Der Account Manager möchte die Sätze wiederverwenden und die Kosten des Angebots minimieren.
Welche Aussage zur Wiederverwendung bestehender Sets aus einem BCM auf einem IP Office ist richtig?

A) Die vorhandenen Apparate funktionieren auf IP Office gleich.
B) Es wird einige Betriebs- oder Funktionsunterschiede geben.
C) IP Office unterstützt alle BCM-Sets.
D) Die von BCM unterstützten Funktionen sind die gleichen wie die von IP Office.

4. Welche zwei weitergeleiteten Kontakttypen werden in Avaya Contact Center Select (ACCS) unterstützt? (Wähle zwei.)

A) Predictive Outbound
B) MMS-Textnachrichten
C) Gescannte Dokumente
D) Web-Chat

5. Sie haben gerade eine Reihe von Entdeckungsgesprächen mit einem Kunden abgeschlossen.
Um die Ergebnisse Ihrer Gespräche zusammenzufassen, was würden Sie erstellen, um jeden der Kundenkontakte zu zeigen, mit denen Sie sich getroffen haben?

A) Ein Konstruktionsdiagramm für jede Person
B) Ein Architekturdiagramm für jede Person
C) Ein einzelnes Architekturdiagramm
D) Ein einzelnes Konstruktionsdiagramm

Solutions: