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Introduction to Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam

The system consultant qualification can be earned by completing the CIC Core and Interaction Center Certified Engineer Bootcamp exams (GCP7-CSIP). This certification provides the student with the knowledge and skills needed to implement and support the Interaction Center Platform. The student can think about the Customer Interaction CenterTM (CIC) architecture and adapt what they've learned to a device implementation using the Interaction Center Platform.

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Topics of Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam

The Interaction Center Certified Engineer(GCP7-CSIP) certification includes the following Genesys GEO-707 exam dumps:

• DHCP
• IC Survey File
• SIP Station Configuration
• Identify the components of the Interaction Administrator interface
• Interactive Update Provider Overview
• Directory Server
• Log Retrieval Assistant
• Interaction Center Platform Overview
• Configure Interaction Media Server
• Configure Line Groups
• License Management and Allocation
• Status Messages, Account Codes, and Wrap-up Codes
• Understand the configuration options available for ACD/Skills-Based routing
• New License Generation
• Understanding Lines and Groups
• Configuring Stations
• Configuring ACD
• Security and Compliance Enhancements
• Codecs
• Database Server
• Introduction to PureConnect Application Suite
• SIP Line Configuration
• Licensing Users and Stations
• Basics of Interaction Reporter
• IC Licensing Overview
• Configure Regionalization
• Using Interactive Update Client
• Configuring Client Button and Queue Columns
• Managed IP Phone Network Provisioning
• Running Setup Assistant
• Reporting Tables
• Interaction Center Architecture
• Managed IP Phone Configuration and Templates
• Basics of Interaction Supervisor
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• Managing Licenses
• Configure SIP addresses
• Post Installation Configuration
• Introduction to ACD Tools
• DNS Server
• Site Information
• Overview of Interaction Center Business Manager
• Dial Plan
• Using Response Management Libraries
• Workgroups ACD Skills
• Installing IC and Interaction Media Server
• Overview of Client Templates

Genesys GE0-707 Exam Syllabus Topics: