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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Data Management and Quality | 15% | - Duplicate management and data cleaning
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Program and Service Delivery | 18% | - Program Management Module (PMM)
|
| Solution Design and Implementation | 20% | - Requirements gathering and solution design
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?
- A. Create a process that populates custom fields for each year and project on Opportunities.
- B. Create a Campaign hierarchy for project and year.
- C. Create a custom object for year and a custom object for project to track.
- D. Create reports with bucketing and filters.
Correct Answer: B 🗳️
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
A development associate receives a corporate matching gift and failed to indicate the original donation was supposed to be matched.
Which solution should the consultant recommend?
- A. Create a Lightning quick action to find the matching gift.
- B. Create a lookup field on the Opportunity object for matched gift donor.
- C. Select Manage Soft Credits and change the Contact Role to Matched Donor.
- D. Select Find Matched Gifts and click on the Find More Gifts button.
Correct Answer: D 🗳️
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test, and a release project independent of other projects in development. Which development model should be chosen?
- A. Application development
- B. Org development
- C. Package development
- D. Change Set development
Correct Answer: C 🗳️
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
A consultant using CumulusCI has customized a nonprofit's org and wants them to validate these changes with the latest release of NPSP which will be pushed to production one week later.
What are two ways the consultant can deploy this for the nonprofit after the release is announced?
Choose 2 answers
- A. Install NPSP and test the customizations in a new Developer Edition org.
- B. Compare the customizations to the NPSP roadmap and create a new trial org.
- C. Configure a scratch org with NPSP dependency and test customizations.
- D. Test customizations in an updated sandbox.
Correct Answer: C,D 🗳️
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.
The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.
How should the data be entered*?
- A. Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.
- B. Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the
- C. Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.
- D. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create k^a relationship between the board member and the individual.
Correct Answer: B 🗳️
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
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