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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?

A. Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
B. Create a multi-workspace channel for selected members to manage all admin requests for the organization.
C. Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.
D. Delegate an Org Owner from each business to handle everyday tasks, such as member requests.

Question 2

You're a Slack Org Owner at Acme Inc. Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.
What should you do?
(Select the best answer.)

A. Create a process to request public channel creation through Slack admins.
B. Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.
C. Pin your organization's Slack Etiquette Guide to the org-wide Slack tips and tricks channel.
D. Post a list of global org-wide public channels in your Slack announcement channels to create awareness amongst employees.

Question 3

Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?

A. Create workspaces for each product line sold, where each workspace is the "primary" workspace for the employee.
B. Create one workspace, where each product line sold has its own channel.
C. Create workspaces based on how information is shared, and where employees have one "primary" workspace where they spend 80% of their time.
D. Create workspaces for each department and sub-department in the company.

Question 4

Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?

A. Downgrade your Slack plan to Business+ and turn off SSO.
B. Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password.
C. Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.
D. Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.

Question 5

Which Slack plan(s) support the Legal Holds feature?

A. Business+ and Enterprise Grid
B. Enterprise Grid only
C. Pro, Business+ and Enterprise Grid
D. Free, Pro, Business+ and Enterprise Grid

Solutions: