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Salesforce Advanced Administrator Exam Syllabus Topics:
| Section | Objectives | Weight |
|---|---|---|
| Auditing and Monitoring | - Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail). | 6% |
| Process Automation | - Given a scenario, troubleshoot an approval process. - Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem (Process automation, formula fields, and when to use programmatic techniques). | 13% |
| Change Management | - Describe the options available to move metadata between environments (change sets, Salesforce extensions for Visual Studio Code). - Describe the capabilities and best practices for using change sets to move metadata between environments. | 10% |
| Service Cloud Applications | - Explain how to create and maintain Salesforce Knowledge (Article Record Types, data categories). - Explain how to create and maintain service entitlements and entitlement processes. - Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, Experience Cloud sites, Omni-Channel). | 10% |
| Content Management | - Explain how to set up and maintain Salesforce Content. | 3% |
| Data Management | - Explain the tools and best practices for improving and enriching data quality (validation, managing duplicates, enriching, archiving). | 10% |
| Extending Custom Objects and Applications | - Describe the appropriate use of relationship types when building custom objects (master-detail, lookup). | 8% |
| Security and Access | - Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, profile vs. sharing rules, Experience Cloud sites’ security settings, field and record level access, sharing rules, field level security, and record types). - Describe the capabilities of Enterprise Territory Management and the implications for the sharing model. - Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration. | 20% |
| Sales Cloud Applications | - Explain how to customize and maintain products, price books, schedules, and quotes. - Describe the capabilities of forecasting (categories, hierarchy, quotas). | 10% |
High level topics covered by our practice test
This Web Simulator is for Salesforce Advanced Administrators that are ready to start building complex Saleforce infrastructure and would like to take the ADM-211 certification exam. Using the Web Simulator you can verify your skills and the Simulator Questions are mainly designed for:
- Administrators with at least six months of experience using Salesforce
- Administrators who have completed the Administration Essentials
NEW QUESTION # 207
What are the types of items measured by the Sales force Labs Adoption Dashboards?
Select all that apply:
- A. Data quality
- B. User logins
- C. Call activity
- D. Closed won opportunities
Answer: A,B,C
Explanation:
Section: Volume B
NEW QUESTION # 208
CORRECT TEXT
What can you do with Workflow? (assuming EE edition or higher)
Answer:
Explanation:
1. Alerting
2. Tasking 3-Routing/assigning/escalation
4.Updating
5.Integrating
6.Mass communication
NEW QUESTION # 209
What if you have a million dollar deal and you have to bypass manager and get approval from CEO?
- A. The field is updated, even though it is hidden.
- B. An administrator wrote a held update action for a workflow rule on a field that is hidden via Field-Level Security.
- C. Workflow rule triggers
- D. The field will only update if the rule was triggered by a time-based trigger
- E. The field will fail to update and remain in its original state.
Answer: A
NEW QUESTION # 210
Which of the following will make it easier for users to reach merge tools?
- A. Build a custom bottom /link to the merge wizard
- B. Be granted delete rights to merge leads
- C. Merge using the Kxcel Connector
- D. All of the above
Answer: D
NEW QUESTION # 211
In a global Sales force implementation, all sales teams must use the same sales process.
- A. True
- B. False
Answer: B
Explanation:
Explanation/Reference: Sales processes can be created and customized for each different sales team/region, etc.
NEW QUESTION # 212
Which statement is TRUE regarding sandbox?
Choose 2 answers
- A. Data and configuration is automatically pushed from sandbox to production
- B. There are different types of sandboxes that administrators can access
- C. Data and configuration can be pushed from production to sandbox.
- D. When data is copied to a sandbox, the email addresses of contacts are automatically changed.
Answer: B,C
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION # 213
How many letters do you have to enter for the auto-complete to work?
- A. l
- B. 0
- C. 1
- D. 2
Answer: A
Explanation:
Section: Volume A
Explanation/Reference: Auto complete will begin to auto prompt on the first keystroke.
NEW QUESTION # 214
SIMULATION
Describe what Delegated Administrators CAN do
Answer:
Explanation:
See the solution below
Explanation/Reference:
1. Create and edit users
2. Reset passwords
3. Create default sales teams
4. Create personal groups for users
5. Assign users to profiles
6. Login as a user who has granted login access
NEW QUESTION # 215
Universal container wants once a Stage of Opportunity is set to Analysis, in 2 days stage should be flagged as red and notification mall should be sent to CEO. What should be done?
- A. Create a workflow time trigger to send an email to CEO after 2 days
- B. Create a Workflow Approval Process to mark stage red
- C. Create a validation rule to stop editing stage after 2 days
- D. Create a formula field to stop editing after 2 days
Answer: A
Explanation:
Section: Volume D
NEW QUESTION # 216
Who can publish the article on Knowledge?
- A. User with "Manage Article" and CRUD on Article Type
- B. User with Archive Articles in public Group
Answer: A
Explanation:
Section: Volume D
NEW QUESTION # 217
What is an S-Control?
- A. Another name for a roll up summary'
- B. None of the above
- C. A custom web page not hosted by SFDC
- D. A custom field that has dependent states
Answer: C
Explanation:
Explanation/references: It is used to bring custom elements into a page layout or visual force age.
NEW QUESTION # 218
What are some symptoms of a sharing model that is too public?
Choose 2 answers.
- A. Lots of Duplicate Records
- B. Data has been stolen
- C. Dirty Data
- D. There are a large number of sharing rules in the organization.
Answer: B,C
NEW QUESTION # 219
How can you measure adoptions beyond just logins?
Choose 3 answer.
- A. Decrease Login Session Timeouts
- B. Run spot checks on Data
- C. Track training sessions in SFDC
- D. Track how often users are using new features after training sessions,
Answer: B,C,D
NEW QUESTION # 220
A company currently uses the standard Sales force product and price hook objects. Is it possible for this company to publish product and price hook information to its corporate
Web site so customers in different regions sec the correct product catalog with prices in the local currency?
- A. No, it is not possible to present multicurrency data.
- B. Yes, with the Customer portal.
- C. No, it is not possible to present data stored in standard objects other than cases and solutions to a Web site.
- D. Yes, by building a custom integration following the X-to-Web design pattern.
Answer: D
Explanation:
Explanation/Reference:
X-to-web enables any standard or custom object to be published into any website.
NEW QUESTION # 221
SIMULATION
Describe some features within web services.
Answer:
Explanation:
See the solution below
Explanation/Reference:
l- 30+ operations (methods) supported
2. Numerous entities (objects) supported
3- SOQL (S force Object Query Language)
4. SOSL (S force Object Search Language)
NEW QUESTION # 222
When requesting a log analysis for Sales force's information Security department, an administrator will NOT get it.
- A. coaching on how to create the actual view of information
- B. the password to decrypt the log file in the same document as the log file.
- C. An encrypted version of the log file.
- D. the User ID of the person being investigated,
Answer: B
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION # 223
......
Our Saleforce ADM-211 exam dumps will cover those concepts:
- Streamline Requests with Approval Processes
- Troubleshoot Record Access and Field Visibility
- Extend Salesforce with Custom Objects and Apps
- Increase Efficiency with Salesforce1 and Quick Actions
- Automate Complex Business Processes
For more info visit: Salesforce ADM-211 Exam Reference
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