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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support Microsoft Lync Server 2013 in your company network. Your company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Capture device: Headset MicrophoneRender device: Headset EarphoneMicrophone timestamp error: 0.02msEcho percent microphone in: 15.21%Codec: SIRENAudio FEC: FalsePacket utilization: 32701Avg. packet loss rate: 10.21%Avg. jitter: 23msAvg. round trip:
62msAvg. network MOS: 3.71Avg. network MOS degradation (jitter):0.00%Avg. sending MOS: 2.97Avg. listening MOS: 3.17Receive noise level: -56dBoV Which of the following values is outside acceptable limits?

A) Packet utilization: 32701
B) Avg. jitter: 23ms
C) Receive noise level: -56dBoV
D) Avg. round trip: 62ms
E) Avg. packet loss rate: 10.21%

2. You administer Microsoft Lync Server 2013 Enterprise servers in your company network. Your deployment includes the following:
-A single Front End Server named Lync2013FE
-A single Back End Server named Lync2013BE
-An Edge Server named Lync2013Edge You plan to install a second Lync 2013 Front End Server. You want to delegate the installation task to User1. You need to delegate the minimum level of Lync 2013 rights for User1 to be able to install a new Lync 2013 Front End Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) From PowerShell, run the Grant-CsSetupPermission -ComputerOU "ou=CsServers,dc=litwareinc,dc=com" cmdlet.
B) From PowerShell, run the Update-CsAdminRole cmdlet.
C) Assign User1 the CsServerAdministrator role.
D) Grant User1 membership to the RTCUniversalUserAdmins group.
E) Assign User1 the CsLocationAdministrator role.
F) Grant User1 membership to the RTCUniversalServerAdmins group.

3. You support a Microsoft Lync Server 2013 environment that consists of one Enterprise pool on a Front End Server Internal and external users cannot join online meetings using the Lync 2013 Lync Web App. The same users are able to join online meetings by using the Lync 2013 client. You need to diagnose the cause of the meeting join issues. Which cmdlet should you run from the Lync Server Management Shell?

A) Set-CsWebService, with the AllowAnonymousAccessToLWAConference parameter
B) Test-CsUcwaConference
C) Test-CsMcxConference
D) Test-CsAsConference

4. You support Microsoft Lync Server 2013 servers in your customer's network. The network is isolated from Internet with a firewall. Users report voice and video communication problems while communicating with external participants. You need to verify port availability for audio/video communication on the Edge Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Check UDP port 3478.
B) Check TCP port 8057.
C) Check TCP port 5061.
D) Check TCP port 4443.
E) Check TCP port 443.

5. DRAG DROP You administer Microsoft Lync Server 2013 servers in your customer's company network. All network computers are members of an Active Directory Domain Services (AD DS) domain that is operating in Windows Server 2008 domain functional mode. Client computers have various versions of Office Communicator R2 and the Lync client installed. You enable Lync Server 2013 enhanced presence privacy mode. Several users inform you that their presence and contact information is available to users who have not been authorized to view it. You need to prevent non-authorized users from accessing the personal information of other users. You also need to continue providing Lync access to all users. Which three actions should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

Solutions: