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Nokia SDM Certification - PS NSOP Sample Questions:

1. Which is the correct description of Fault Localisation?

A) Perform the localisation, correction and verification of faults, trouble ticket creation, RCA and correlation of alarms.
B) Provides the real-time monitoring and management of alarms for network elements and infrastructure.
C) Fault analysis, verification of parameters and connectivity, fault localisation, diagnostics, RCA and correlation.
D) Fault rectification management and control instances as well as checking alarms and priorities.

2. What is the key function and activities you would undertake to ensure the optimal running of the GNOC?

A) Create an appropriated competence development plan to identify key stake holders who are able to customize the processes of the MS Operations Model.
B) Apply the MS Operations Model to apply the standard FM process as much as possible and ensure there are competent people to use it.
C) Apply the MS Operations Model to set-up a solid PM process and ensure there enough people able to work with it.
D) Set-up a competent organization and ensure people are motivated.

3. Three basic principles of the Operations Model are

A) - E2E responsibility per function (e.g. FM, CM, PM)
-Process Framework has to be used 1:1
-
SLA/OLA Framework has to be used 1:1
B) - Organizational setup has to be used 1:1
-Process Framework is adaptable according to project scope
-
SLA/OLA Framework has to be used 1:1
C) - E2E responsibility per function (e.g. FM, CM, PM)
-Visibility of ongoing service activities via centralized monitoring & controlling function
-Linkage between all functions of the Operations Model on working and management level
D) - Organizational setup is adaptable according to project scope
-Process Framework has to be used 1:1
-
SLA/OLA Framework has to be used 1:1

4. Which are the interfaces for the Performance Mgt function?

A) Configuration Management, Customer Account Team, Network Planning & Optimisation, Network Operations Management.
B) Field Operations, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.
C) Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.
D) Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Field Operations, Third party vendors.

5. When MUST Outsourcing Deals be subject to presales extra qualification rigour to ensure compliance with outsourcing guidelines for Qualification & QA and Solution Review?

A) When they have a TCV for services of over EUR50 million or require Level C LoA approval.
B) When they have a TCV for services of over EUR20 million or require Level C LoA approval.
C) When they are strategic in nature, have a TCV for services of over EUR100 million or require Level A LoA approval.
D) When they are strategic in nature, have a TCV for services of over EUR80 million or require Level B LoA approval.

Solutions: