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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Without the addition of an external sever, which two applications does the Unified Communication Module (UCM) support? (Choose two.)

A) one-X® Communicator
B) Media Manager
C) Voicemail Pro
D) Embedded Voicemail
E) one-X® Portal

2. There is a recommended order to powering up the Avaya IP Office™ 500V2.
Why is the first step to power up the expansion modules before powering up the control unit?

A) The configuration files from the expansion units SD cards need to be loaded before the control unit is started.
B) It is easier to start with the expansion unit at the top and then work your way down.
C) The expansion units take longer to power up.
D) All expansion units need to be powered for the control unit to discover them.

3. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?

A) Advanced Small Community Networking
B) IP500 IP Office Multi-Site Network
C) Preferred Edition – Messaging
D) IP500 Voice Networking Channels

4. If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

A) A caller will hear an automated voice saying "Please Hold", which can be customized to play a different message by configuring the Music-on-Hold source.
B) A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.
C) A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.
D) A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.

5. A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone.
What could be the cause of this problem?

A) Improper configuration of the system Locale.
B) High level is set on Incoming Call Route.
C) IP Office is not receiving the ICLID from PSTN.
D) Ring delay is not configured on system telephony settings.

Solutions: