Pegasystems PEGACPCSD23V1 dumps - in .pdf

PEGACPCSD23V1 pdf
  • Exam Code: PEGACPCSD23V1
  • Exam Name: Certified Pega Customer Service Developer 23
  • Updated: Aug 09, 2026
  • Q & A: 0 Questions and Answers
  • PDF Price: $888.00

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  • Exam Code: PEGACPCSD23V1
  • Exam Name: Certified Pega Customer Service Developer 23
  • Updated: Aug 09, 2026
  • Q & A: 0 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $1776.00  $908.00

Pegasystems PEGACPCSD23V1 dumps - Testing Engine

PEGACPCSD23V1 Testing Engine
  • Exam Code: PEGACPCSD23V1
  • Exam Name: Certified Pega Customer Service Developer 23
  • Updated: Aug 09, 2026
  • Q & A: 0 Questions and Answers
  • Software Price: $888.00
  • Testing Engine

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Pegasystems PEGACPCSD23V1 Exam Syllabus Topics:

SectionObjectives
Application Development in Pega Platform- UI and User Experience
  • 1. Section rules and UI design
    • 2. Dynamic layouts and responsiveness
      - Data and Integration
      • 1. REST and external system integration
        • 2. Data pages and data modeling
          Business Logic and Automation- Decisioning and Routing
          • 1. Business rules configuration
            • 2. Routing and assignment rules
              - Case Automation
              • 1. Automation of workflows
                • 2. Service level agreements (SLAs)
                  Pega Customer Service Application Design- Omni-channel Service Experience
                  • 1. Customer engagement flows
                    • 2. Interaction channels configuration
                      - Customer Service Case Management
                      • 1. Case lifecycle and stages
                        • 2. Case types and data model usage
                          Security and Application Governance- Security Model
                          • 1. Access roles and privileges
                            • 2. Authentication and authorization basics

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