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HP HP2-N48 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Commercial & Operational Aspects | 25% | - Ordering, fulfillment, and provisioning - Pricing, licensing, and contract terms - SLA, support, and customer success |
| HP SaaS Portfolio Overview | 25% | - Subscription models and service options - HP SaaS solution categories and offerings - Architecture, security, and compliance |
| SaaS Sales Strategy & Process | 25% | - Sales cycle and engagement model - Competitive positioning and differentiation - Upsell and cross-sell opportunities |
| Customer Needs & Value Proposition | 25% | - Identifying business drivers and pain points - ROI and TCO justification - Translating needs into SaaS benefits |
HP Selling HP SaaS Solutions Sample Questions:
1. What are the criteria needed to develop an HP SaaS quote? (Select three.)
A) implementation hours
B) amount of latest support contract
C) HP SaaS solution offering
D) quantity
E) duration of term
F) customer decision date
2. What is a natural up sell opportunity when a client is purchasing Quality Center on Saas?
A) Agile Manager
B) Service Anywhere
C) BPM Anywhere
D) UCMDB on SaaS
3. Which activities are the responsibility of the partner organization during on boarding? (Select three.)
A) setting customer expectations
B) coordinating with the PSM to ensure everything is delivered as contracted
C) managing the on boarding project
D) procuring SaaS hardware
E) negotiating ad-hoc service levels
F) deploying SaaS databases
G) involving HP Professional Services
4. Which method does a partner organization use to inform customers that their instance is available?
A) submits a request to the SaaS SOC to contact the customer
B) forwards the welcome email message from HP SaaS SOC
C) uses a dedicated link on the Partner Sales Portal
D) calls the customer three business days after the order is booked
5. Which component of HP SaaS solutions encourages renewals and annuity revenues for partners?
A) the client Success Manager or partner Success Manager
B) the low price of HP SaaS
C) an alternative to licenses
D) a frequent software release program
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: A | Question # 3 Answer: B,E,G | Question # 4 Answer: D | Question # 5 Answer: A |








